<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Hi, I upgraded my broadband over the weekend and the upgrade was completed today. I received an email and sms today to say I can activate the free pass in the next 14 days. I thought the 14 days was just for new customers not existing customers?
