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Message 1 of 2

broadband speeds

can someone explain why over the last few years my broadband speeds have been getting lowered. i started at 50mb now i can only get 22mb. i live in a rural area so more people connecting to the cabinet is not a valid response. this is out of interest and not want to start a war. and as for fttp rollout, i have constant issues with broadband openreach say we are working to connect rural areas. did release blackpool was so rural

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Message 2 of 2

Re: broadband speeds

please can you post the stats from your router (if hub enter in your browser) and if  HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information . 

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal  - this does not work if you have digital voice


enter your phone number and post results  remember to delete number

Someone may then be able to offer help/assistance/suggestions to your problem

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