cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,655 Views
Message 1 of 21

how poor is this

Screenshot_20220703-171756_My BT.jpg

 is this acceptable? my 4g is better.

0 Ratings
Reply
20 REPLIES 20
1,643 Views
Message 2 of 21

Re: how poor is this

welcome to the BT community forum where customers help customers and only BT employees are the forum mods

 please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if  HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information . 

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

 

enter your phone number and post results  remember to delete number   https://www.broadbandchecker.btwholesale.com/#/ADSL

Someone may then be able to offer help/assistance/suggestions to your problem



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
1,642 Views
Message 3 of 21

Re: how poor is this

no telephone line just the Internet.

0 Ratings
Reply
1,639 Views
Message 4 of 21

Re: how poor is this

Then post hub stats and use your address in dslchecker



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
1,637 Views
Message 5 of 21

Re: how poor is this

where is the stats?

and the checker?

0 Ratings
Reply
1,627 Views
Message 6 of 21

Re: how poor is this

I explained in my first post



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
1,602 Views
Message 7 of 21

Re: how poor is this

Screenshot_20220703-175718_Chrome.jpg

0 Ratings
Reply
1,589 Views
Message 8 of 21

Re: how poor is this

IMG-20220703-WA0007.jpg

0 Ratings
Reply
1,583 Views
Message 9 of 21

Re: how poor is this

are those the stats? 

0 Ratings
Reply
1,577 Views
Message 10 of 21

Re: how poor is this

Screenshot_20220703-183836_Chrome.jpg



 

0 Ratings
Reply