cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ChrisB6
Beginner
1,704 Views
Message 1 of 12

my local cabinet is full

Go to solution

Hi

I am in the process of moving house this week and wanted to get setup with some nice fast fibre broadband in our new home. 

However I've just found out that my local BT cabinet despite having fibre, has no more fibre ports available to me.

I hadn't heard of this situation before but apparently its a thing, because everyone else (the neighbours) have taken all the ports up. 

So my only option is to get a basic copper line put it for now.

My question's are :

1) how or why would a cabinet not have the capability to have at least 1 port for each home in that area.

2) is there any way (other than waiting for a neighbour to switch theirs off and cancel) to get more ports in that cabinet? EG can i contact BT or Openreach to get them to upgrade it? I'd even pay if it was a reasonable charge. 

3) are there any BT / Openreach engineers out there reading this who can check this out for me please because this is a vital thing for me as I work in IT and I work from home so need a decent connection as well as having family who stream and game online . Our dream house move is now a tech broadband nightmare. 

 

thank you

0 Ratings
Reply
11 REPLIES 11
imjolly
Distinguished Sage
Distinguished Sage
1,692 Views
Message 2 of 12

Re: my local cabinet is full

Go to solution

Enter your new address and post results remember delete address. If the cab is scheduled for upgrade it normally says in the notes

https://www.broadbandchecker.btwholesale.com/#/ADSL

Not everyone in the neighbourhood will want openreach fibre so commercially only ports available based on a percentage of homes covered.  Extra can be added if enough customers on waiting list



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
ChrisB6
Beginner
1,683 Views
Message 3 of 12

Re: my local cabinet is full

Go to solution

Thank you for the quick reply

this is the results of that test :

 

served by Cabinet 11
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream HandbackThreshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability DateHigh Low High Low      VDSL Range A (Clean)

VDSL Range B (Impacted)

8065.4201959.7Waiting listWaiting list
8062.1201955Waiting listWaiting list
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessFTTP on Demand
33030--Available--
ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) Availability DateWBC ADSL 2+WBC ADSL2+ Annex MADSL MaxWBC Fixed RateFixed Rate
Up to 6--3.5 to 8.5Available
Up to 6Up to 13.5 to 8.5Available
Up to 4.5--3 to 7.5Available
2----Available
2----Available
Other Offerings Availability DateVDSL MulticastADSL Multicast
Available
Available
Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction
N
N
Y

The premise/line is associated with exchange which is NOT part of current fibre priority programme.

The premise/line is associated with exchange where WLR is not withdrawn.

The premise/line is associated with exchange where SOADSL service is restricted.

 

 

FTTP is not available.

 

 

 

 

 

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
1,675 Views
Message 4 of 12

Re: my local cabinet is full

Go to solution

obbiously confirms what you knew that the cab was full with waiting list

there are normally notes beneath the schedule which often show if likely to be an openreach upgrade



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
ChrisB6
Beginner
1,673 Views
Message 5 of 12

Re: my local cabinet is full

Go to solution
the only other notes i can see were these :

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

The Stop Sale date for IPstream is from 30 Nov 2012. The Formal Retirement date for IPstream is from 30 Jun 2014.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

Thank you for your interest
0 Ratings
Reply
ChrisB6
Beginner
1,664 Views
Message 6 of 12

Re: my local cabinet is full

Go to solution

I appreciate the quick response and info. 

with it being full as expected , is there any way I can get this cab upgraded ? even if it means paying for it .

The irony in this situation is that I know some of the neighbours already and I talked to them about broadband speeds as it was a key thing for me for the move. As you might expect they all said YEAH we have great fibre, and several of them are single old ladies who probably never fully use their capacity.... :(.

surely there must be a way to get a port without having to wait an unknown length of time until someone in the area cancels . I could be waiting forever. 

 

 

0 Ratings
Reply
Starwire
Recognised Expert
1,655 Views
Message 7 of 12

Re: my local cabinet is full

Go to solution

Answers.

1. PCP’s can potentially provide over 1000+ lines so to have enough DSLAM Ports for each property would potentially mean 4+ DSLAMS needing to be installed plus multiple cabinet bolt on side pods. To say that would be an eyesore is an understatement. Plus it’d be bloody expensive.

2. Openreach may increase capacity, depends on the demand. You could offer to pay but they would say no. Anyway, it could potentially cost thousands, even tens of thousands. If you had that kind of money you might as well just pay for FTTPoD.

3. An Openreach or BT Engineer wouldn’t be able to tell you any different.

imjolly
Distinguished Sage
Distinguished Sage
1,653 Views
Message 8 of 12

Re: my local cabinet is full

Go to solution

Sorry but you either have to wait for someone moving and giving up their connection or openreach making a decision to upgrade the cabinet which may or may not happen. There is nothing you can do to get openreach to increase capacity and certainly not just one port



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
ChrisB6
Beginner
1,631 Views
Message 9 of 12

Re: my local cabinet is full

Go to solution

thanks @Starwire , I wish I could get FTTP , I did register my interest on a BT Openreach link a few weeks back.

 

 

0 Ratings
Reply
ChrisB6
Beginner
1,625 Views
Message 10 of 12

Re: my local cabinet is full

Go to solution

thanks @imjolly . I appreciate the responses tonight. 

I had a bad feeling there would be nothing I could do but it was worth asking in case there was a way to get it upgraded. 

shame but I guess I'll keep pestering the neighbours lol 

 

thanks again

0 Ratings
Reply