cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
384 Views
Message 1 of 2

stuck on 40-10 profile

Go to solution

we recently changed from Plusnet business to Bt Business, we are on the Fibre 76 Essential + Digital Line package. we have been told our estimated line speed should be download 61-73 and upload 17-18. When the engineer ( not BT ) came to install it he told us we were on a 40-10 profile. I have spent  hours on online chat trying to get to someone who can help , is there anyone on here who could help?  I see previous posts about this ask for a pic of the hub technical info I have attached this if it could help us.  Many Thankshub technical info clean.jpg

 

0 Ratings
Reply
1 REPLY 1
374 Views
Message 2 of 2

Re: stuck on 40-10 profile

Go to solution

as a business user you need to post here  https://business.forums.bt.com/

this is a residential forum



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply