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Message 1 of 38

Anybody else with mobile data issues this morning?

Hi - does anyone else have mobile data issues today? Text and call works but no data, occasionally flashes of E but that is good as it gets. I have been at home / train / office today so all locations. Have done the usual switching on/off, SIM card and network reset fix attempts. Thank you.

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Message 2 of 38

Re: Anybody else with mobile data issues this morning?

Yes, no data here in Ballymoney, NI

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Message 3 of 38

Re: Anybody else with mobile data issues this morning?

Yes .. since 6 this morning no data available. It came back breifly for 1-2 seconds and now disappeared. No status issues on the website and no information. I'm a BT customer not EE. Tried everything as you have above

 

Location London

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Message 4 of 38

Re: Anybody else with mobile data issues this morning?

@nickbranch BT uses the EE network. 🙂

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Message 5 of 38

Re: Anybody else with mobile data issues this morning?

Yes, same symptoms on 2 BT Mobiles in Lincolnshire.

My EE sim is fine so must be a specific BT Mobile issue. 

Perhaps they are trying another tack in getting us to switch to EE /s

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Message 6 of 38

Re: Anybody else with mobile data issues this morning?

Yes I'm aware
But refusing to switch over as I lose data roaming
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Message 7 of 38

Re: Anybody else with mobile data issues this morning?

Nothing in Edinburgh today- wait time on BT help a very helpful 1hr15mins . No recognition of the issue which is pretty poor

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Message 8 of 38

Re: Anybody else with mobile data issues this morning?

Just made a similar post, glad it's not just me. We love the 1 hour 15 minute wait time! No data since this morning, South Yorkshire. Showing full connection bars though despite apps and browsers not connecting. Tried everything I know of to fix it, has to be external... Hoping it's resolved soon!

Edited to update: BT has no outages reported, but EE does on downdetector. If we're sharing networks, could be related?

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Message 9 of 38

Re: Anybody else with mobile data issues this morning?

Mine went down at 6.30am this morning. Rang BT and it was a 1 hour 15minute wait. Just called again and they say ring back tomorrow as they won't be answering any calls today- or words to that effect. What wonderful customer service

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Message 10 of 38

Re: Anybody else with mobile data issues this morning?

Yep as is all of the family at schools/work across 3 counties. E message or full bars but with no service......... started to glitch last night (complaining teenagers alerted me)

 

 

 

 

 

 

 

 

 

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