cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
836 Views
Message 1 of 5

BT or not BT pop up

Go to solution

Hi all. 

Wifey keeps getting this pop up on her samsung galaxy phone, on BT mobile. 

Suspect it's not a genuine advert for BT. 

I have run an AVG scan, nothing gets picked up. 

Any thoughts?

Thanks 

IMG_20230118_223622_resized_20230118_110152737.jpg

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
0 Ratings
Reply
4 REPLIES 4
826 Views
Message 2 of 5

Re: BT or not BT pop up

Go to solution

Given that Samsung are about to release the S23, a prize of an S20 seems fairly unlikely.

Edit: This is similar from 2020:

https://community.bt.com/t5/Announcements-Guides-Community/Beware-Survey-popup-scam/td-p/2040918

Googling “BT pop up scam” produces several similar threads over the years.

806 Views
Message 3 of 5

Re: BT or not BT pop up

Go to solution

Thanks, 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
0 Ratings
Reply
783 Views
Message 4 of 5

Re: BT or not BT pop up

Go to solution

Hi @Devon_Dave That's a scam, if your wife is using the chrome browser on her phone there is an option in the browser settings to block pop-ups.

Thanks
Neil

0 Ratings
Reply
781 Views
Message 5 of 5

Re: BT or not BT pop up

Go to solution

Thanks Neil, will check it out. 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
0 Ratings
Reply