Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mark2022UK
Beginner

on ‎18-07-2022 12h24

584 Views
Message 1 of 2

Can’t use my mobile abroad

Hi everyone

I am unable to use my phone to make and receive International calls. I realised my settings needed to be changed which I subsequently did. However, I still can’t make or receive cards. Whenever I log on to my BT account, I keep getting a message that my account is being updated and that I should wait 30 minutes and try again. The 30 minutes is now 2 weeks. Any help would be much appreciated. Many thanks.

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎18-07-2022 13h29

569 Views
Message 2 of 2

Re: Can’t use my mobile abroad

did you update your mobile account in MYBT to allow international calls and also ensure that your international spend limit is greater than £0 say £5?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply