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Mark2022UK
Beginner

on ‎18-07-2022 12h24

582 Views
Message 1 of 2

Can’t use my mobile abroad

Hi everyone

I am unable to use my phone to make and receive International calls. I realised my settings needed to be changed which I subsequently did. However, I still can’t make or receive cards. Whenever I log on to my BT account, I keep getting a message that my account is being updated and that I should wait 30 minutes and try again. The 30 minutes is now 2 weeks. Any help would be much appreciated. Many thanks.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎18-07-2022 13h29

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Message 2 of 2

Re: Can’t use my mobile abroad

did you update your mobile account in MYBT to allow international calls and also ensure that your international spend limit is greater than £0 say £5?



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