Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JAG1
Aspiring Contributor

on ‎25-09-2024 10h33

368 Views
Message 1 of 3

Cannot Make Calls Or Texts

I live in OL15 area of Rochdale and I am unable to make and receive calls and texts on my mobile. I cannot ring BT for help! Are there problems with service in this area please?

0 Ratings
Reply
2 REPLIES 2
rbz5416
Guru

on ‎25-09-2024 12h18

341 Views
Message 2 of 3

Re: Cannot Make Calls Or Texts

Well up until recently, I would have pointed you to the EE Status Checker. But in the latest piece of BT Group sh*thousery, they've now hidden that behind an account login. So unless you happen to have an EE account, you can't see it.

If you have a local Facebook group try posting on that to see if anyone else on EE or one of the other MVNOs that use them has issues.

0 Ratings
Reply
JAG1
Aspiring Contributor

on ‎25-09-2024 12h30

334 Views
Message 3 of 3

Re: Cannot Make Calls Or Texts

Thanks for your reply. I did have to create an EE account to contact them about the issue! It's ridiculous! BT just want you to go with EE. Think I'll be leaving BT when my contract is up. After about 20 mins I finally got through to someone who told me they are working on 3 masts in my area which is causing the problem,  even though the EE checker was indicating everything was fine.

Reply