Cannot access my profile

[sten827]

I keep getting the same answer for months. We are having problems please try again later to access my profile 

[Peter_W · Accepted solution]

Welcome to the Community, @sten827 

Is it just via the My BT that you're noticing these issues, or do you get the same if you try logging in via the browser version of your account?

If you haven't already, I'd definitely recommend getting in touch with our team so they can check how your account is set up, too.

Peter