Conditions for signing up for exclusive EE SIM deals

[kobba]

I am currently using BT broadband. I signed up in October this year.
Next, I ordered exclusive EE SIM deals in the SIM only plans, but I have been informed that it has been cancelled.
I didn't understand why, but are there any conditions?

[-Richie- · Accepted solution]

It could be a technical error, ring EE and ask, if you have to reorder then remember to go via www.bt.com/MyBT to get your discount.