Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RickS037
Beginner

‎16-12-2022 10h02 - edited ‎16-12-2022 10h05

2,762 Views
Message 1 of 3

Media Attachments Removed

Go to solution

I have an Android 10 mobile (Blackview BV6600) and it's just what I wanted and working fine.

The one hic-cup that I have in using the BT/EE network, is that if I send an animation to my partner, it returns a message on her mobile (same account / different mobile) stating 'One or more media attachments were removed'. The message details show the size as 208kB, so don't think that it is that but the 'From:' text shows as 'UNKNOWN SENDER' which is probably the cause.

It's probably straight forward but how do I rectify this..? Thanks in advance

PS. As a test, I tried sending an animation to myself and I get the same problem. Is there an option to permit receipt of attachments from select numbers..?

    

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎16-12-2022 10h14

2,748 Views
Message 2 of 3

Re: Media Attachments Removed

Go to solution

sending animation in text probably is treated as MMS which is not included in free data and is chargeable  check your text settings and see if MMS is switched off



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
RickS037
Beginner

on ‎16-12-2022 10h27

2,741 Views
Message 3 of 3

Re: Media Attachments Removed

Go to solution
Thank you for that super simple resolution..! Will check that.
0 Ratings
Reply