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RickS037
Beginner

‎16-12-2022 10h02 - edited ‎16-12-2022 10h05

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Message 1 of 3

Media Attachments Removed

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I have an Android 10 mobile (Blackview BV6600) and it's just what I wanted and working fine.

The one hic-cup that I have in using the BT/EE network, is that if I send an animation to my partner, it returns a message on her mobile (same account / different mobile) stating 'One or more media attachments were removed'. The message details show the size as 208kB, so don't think that it is that but the 'From:' text shows as 'UNKNOWN SENDER' which is probably the cause.

It's probably straight forward but how do I rectify this..? Thanks in advance

PS. As a test, I tried sending an animation to myself and I get the same problem. Is there an option to permit receipt of attachments from select numbers..?

    

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imjolly
Distinguished Sage
Distinguished Sage

on ‎16-12-2022 10h14

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Message 2 of 3

Re: Media Attachments Removed

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sending animation in text probably is treated as MMS which is not included in free data and is chargeable  check your text settings and see if MMS is switched off



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RickS037
Beginner

on ‎16-12-2022 10h27

2,739 Views
Message 3 of 3

Re: Media Attachments Removed

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Thank you for that super simple resolution..! Will check that.
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