Mobile Call

[Dan11]

When I am on a mobile call, somebody else trying to call me keeps getting told I'm busy. This never used to happen and it only started a month or so ago. I have call waiting on but I don't get told there is another incoming call and even when I am done with the current call there is no missed call notification.  

Any ideas?

[Michael_D]

Hi @Dan11 

Welcome to the community.

Does this happen on any attempted incoming call when you are on a call, or has it only been noticed by the one caller?

Have you tried something as simple as restarting the phone or turning airplane mode on for a few minutes to see if that helps?

Michael

[Dan11]

Hi

Its when anyone phones me and I have tried restarting the phone and had it in airplane mode, but neither have worked

[Michael_D]

Thanks @Dan11 

If call waiting is switched on, I'd recommend getting in touch with our tech guides, who can have a look into this further and see what is causing it to not work.

Michael