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userhelp
Beginner

on ‎03-02-2024 10h14

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Message 1 of 3

Mobile account

Go to solution

We're just updating your account

If you want to make any changes, please wait 30 minutes and try again.
 
It's been saying this for months. I need to change my roaming settings, but I can't because it's locked.
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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-02-2024 10h36

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Message 2 of 3

Re: Mobile account

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have you tried phoning CS 03301234150?



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userhelp
Beginner

‎05-02-2024 14h29 - edited ‎05-02-2024 14h29

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Message 3 of 3

Re: Mobile account

Go to solution

Called them, and they were able to turn my roaming on, but the message is still there and the settings are still locked. I will have to wait and see if it works when I go abroad.

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