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Message 21 of 27

Re: My BT App Not Working

I’ve just gone back onto both devices and it’s now telling me to click the activation link in the email. I don’t think that’s a coincidence to have happened tonight.

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Message 22 of 27

Re: My BT App Not Working

ID Mobile. The guy at BT tried to get me a deal with EE, when I refused he got quite nasty, so I've put in a complaint. Glad to be going.
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330 Views
Message 23 of 27

Re: My BT App Not Working

Well, the problem appears to have been resolved now. Thank you to whoever was responsible for fixing that. I am aware that it has affected many others.

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Message 24 of 27

Re: My BT App Not Working

Yes, very strange. Good luck with BT for the future. They have broken me!
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Message 25 of 27

Re: My BT App Not Working

@JAG1 Yeah I’ve been in that position and went down that route too. I won’t be pushed around and taken for a fool.

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Message 26 of 27

Re: My BT App Not Working

We’re out of contract with BT Mobile but still have another 18 months to go with phone, tv & broadband. We now have an Altnet in our village and we heard today that Virgin Media will be cabling our road next week. We’ve been happy with BT, but the EE rebrand thing has been going on for at least 3 years now with mobile, and  it has been a complete fiasco with broadband, tv and digital voice for some who have been left stranded between the two with no services.

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Message 27 of 27

Re: My BT App Not Working

We have broadband with BT and are still in contract so we're stuck for about 12 months. Not had a problem with broadband though, just a farce with BT mobile!
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