Solved: Re: PAC Code

alien_uk · ‎20-10-2023

Looking to see if someone can help me with a strange situation

I am moving out of BT to another provider. I was given PAC code by BT and I gave this code to the prospective provider. I have not activated this new number yet.

I found a better deal and I want to use the same PAC to port the number. The system is not allowing perhaps because I used the PAC once . I have requested for a new PAC code and it is taking a lot of time with BT for some reason.

Is there a better solution to deal with this matter?

imjolly · ‎20-10-2023

have you phoned CS 03301234150 for assistance when did/does the existing PAC code expire

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alien_uk · ‎20-10-2023

PAC code expiring by end of this month.

I spoke with them and the answer i get is that this is specifically being dealt with another department and SLA is 4 days. It has already been 5 days now.

imjolly · ‎20-10-2023

I think you have to wait until PAC code expires before you can request a new code

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