I would also like to officially thank a staff member or ensuring he has some sort of internal recognition for his patience in dealing with a request I made very recently. Unfortunately I don't know his name. Can you help at all? I was trying to become the manger of my parents' account and he was very helpful indeed.
I have asked a moderator to post here.
Hi @MrsAlice and welcome to our community.
Thanks for posting. We love hearing about your positives experiences and I'll be happy to pass on your feedback. Check your inbox for my message and drop me over a reply with the details.
Cheers
David