Grrrrrrrrrrrrrrrrrrrrrrrr! BT - Now you have Norton Security. Me - My phone won't accept it as my phone is too old. So, I order a new phone, Samsung A12 but it won't accept my old sim as it needs a nano sim! More Googling. Now I know what a nano sim is and I can get another one from BT. I get onto the ordering section for a new sim but "No" ! Not available at this time - Please try later! Grrrrrrrrrrrrrrrrrr! I used to teach Technology for a living! I have created a monster! ArgHHHHHHHHHHHH! Rant over (for now) It's later, so I will try again!
Solved! Go to Solution.
you must have an old sim as they come multi purpose now with press-outs
I rang 150 and spoke to a real person and after several minutes of trying to sell me an EE sim card and trying to get me to read several pages of terms and conditions on my mobile, I decided to stick with what I have, so was transferred to someone else who could sort me a sim. It seems that I had a fibre broadband order open so all my account sections were frozen until that was sorted. New sim arriving in a few days hopefully! aaaaaaaaaaaaaand breathe!
it would have been easier just to order a new SIM i guess www.bt.comreplacesim