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Bigbradz123
Beginner

on ‎09-05-2024 6h38

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Message 1 of 2

Swapping from BT to EE

Hi iam in the middle of swapping from BT to EE  with 3 SIM cards,

However I ordered 4 SIM cards but for the life of me can't cancel the extra SIM card.

I was in the phone and web chat from 11.50 am to gone 9 pm with no resolution, everybody  kept passing me back and forth to each other.

I also tried to cancel everything to go back to BT and my three BT SIM cards under cooling off period, they stated they wasn't any longer bt to go back to, my head was in bits yesterday.

I suffer from really serious illness and almost bed bound.

Can anybody please help 

Thanks in advance

Phil 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎09-05-2024 10h16

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Message 2 of 2

Re: Swapping from BT to EE

as you have placed an order and are moving to EE mobile then you need to try EE forum  https://community.ee.co.uk/



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