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Message 1 of 2

Upgrade SIM only to Handset Plan

I have a SIM only contract at the moment and would like to upgrade this to a handset one.    As my renewal is not until December, if I go online, I get the message that there are currently no options to do this.  Find it difficult to believe that BT wouldn't want to encourage me to do this.  If I have to wait for my renewal date then I will be much more tempted to look at other providers.   Any other ideas please?

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Message 2 of 2

Re: Upgrade SIM only to Handset Plan

Hi @robinpattinson 

 

If you wish to upgrade to a device contract you will need to move to EE if you call freephone 0800800030 and select option 2 a mobile retentions advisor will be able to help you move to EE.

Cheers

David

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