making / receiving calls

[foxy0161]

I have an IPhone 6s . When i make or receive a call i get no ring tone , when answered i cannot hear nor can the caller hear me ? Everything else works fine ie - playing music,Emails ,internet etc

[NeilO]

@foxy0161 welcome to the community and thanks for posting, that used to occasionally happen with my iPhone  6s and a turn-off and on usually sorted it. If that doesn't work make sure to check your sound settings are correct as per the Apple support pages.

Thanks 

Neil

[imjolly · Accepted solution]

@foxy0161 

I saw in press recently that Apple were stopping support for some phones didn't see 6s but did mention 6 plus

[foxy0161]

Thanks Neil the power on/off worked .

[NeilO]

Hi @foxy0161 Ah good, I'm glad that worked.

Thanks

Neil