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Message 1 of 2

VoLTE VoWiFi don't work when roaming

Neither 4G calling nor WiFi calling work when roaming on Movistar Spain. This issue is repeatable on all 5 Devices on BT Mobile:

OnePlus 5T

OnePlus Nord

OnePlus 8T

Pixel 6

Samsung S7

All devices worked in UK with both WiFi calling and 4G calling. I was informed by Customer Services that they should continue working when roaming. Am I doing anything wrong?

No WiFi Calling:

Screenshot_20220802-133109__01.jpg

No 4G calling:

Screenshot_20220802-133303__01.jpg

But voice network shown as LTE?

Screenshot_20220802-133857__01.jpg

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Message 2 of 2

Re: VoLTE VoWiFi don't work when roaming

Hi, @F311ttp welcome back to the community and thanks for posting, I'm sorry 4G and WiFi calling will not work while you are roaming. You'll still be able to make calls over 3G and 2G as normal.

Thanks

Neil

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