Voice mail on my & my wife’s mobile isn’t recording . We know a message has been left , but is not l

[Kodikid]

Hmmm listening to your partners voice mail is not a good look

[bbbill999]

Helpful not . My AND my wife’s. We do talk to each other, no need to listen in or spy ! 

[gg30340 · Accepted solution]

Have you read through this link.

https://www.bt.com/help/mobile/getting-set-up/setting-up-a-phone-and-features/bt-mobile---how-do-i-s...

[bbbill999]

Thanks , as far as I know it was on . I anyway switched it on  for safety’s sake this morning . 

we don’t get that many calls anyway. 

for some reason ; about 6 months ago , instead of a voice mail we both got a sort of transcript of what would of been said . I seem to recall a time lag as well. 
 Then again today and a few days ago we both had messages left that were not recorded . 

thanks will see how it goes