Voicemail ring delay

[tnjrad]

I am trying to change the ring delay on my BT Mobile Voicemail from 20 seconds to 30 seconds but it seems to be stuck at 20 seconds. I use the standard MMI code **61*+447953223571*11*30# and it says it has registered but the time stays at 20 seconds.

[Keith_Beddoe]

@tnjrad 

See https://community.bt.com/t5/Archive-Staging/Extending-ringing-time-before-voicemail-activates/m-p/16...

[tnjrad]

That is exactly what I am doing and I am getting the success message but the delay remains at 20 seconds.

[Keith_Beddoe]

It used to work that way.

Its normally a setting on the phone itself to do with call forwarding, so it may depend on what type of phone you are using.