Why two price?

[JMB]

I was just looking at mobile phones and there are two with the same type number and description but different prices.

What is the difference?

[gg30340]

Check the specs... one has 8gb of Ram and 256gb of memory and the other has 12 gb of Ram and 512gb memory!

[imjolly]

when you check BT shop the cheaper phone is 'Grade A'

[JMB]

I scanned down the page and everything seemed the same - I still don't see on the page!

[JMB]

I can't see anything to show what "GRADE A" means?

[VeteranISPUser]

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@JMBwrote:

I can't see anything to show what "GRADE A" means?

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Hi @JMB 

"All our Grade A devices are items that have been returned to us within the standard 14 day cooling off period, simply because customers have changed their minds."

[imjolly]

@JMB 

When I had the BT shop page and compared the 2 phones it says grade in heading and going down compare the grade didn't show 2 year warranty whereas the expensive new phone did

[JMB]

Thanks