loss of calls and texts

[rbz5416]

You mobile mast AND your intent connection have gone down at the same time? How are you posting?

[Leanne_T]

Hi @ladysky 

I am sorry you are experiencing signal issues on your iPhone 16. 

You can report mobile signal problems on the Service Status Checker if you select 'report a problem' the report will go to the network team to get looked into. 

Can you connect to WiFi and use WiFi Calling to make and receive calls? Or, are you having problems with your broadband connection?  

Speak soon. 

Leanne.

[ladysky]

no my internet has not gone down as im posting on my desk top its just my phone 

[ladysky]

i cant recive or make calls  my internet is fine

[rbz5416]

https://support.apple.com/en-gb/108066