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Message 1 of 5

making / receiving calls

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I have an IPhone 6s . When i make or receive a call i get no ring tone , when answered i cannot hear nor can the caller hear me ? Everything else works fine ie - playing music,Emails ,internet etc

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Message 2 of 5

Re: making / receiving calls

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@foxy0161 welcome to the community and thanks for posting, that used to occasionally happen with my iPhone  6s and a turn-off and on usually sorted it. If that doesn't work make sure to check your sound settings are correct as per the Apple support pages.

Thanks 

Neil

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Message 3 of 5

Re: making / receiving calls

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@foxy0161 

I saw in press recently that Apple were stopping support for some phones didn't see 6s but did mention 6 plus



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Message 4 of 5

Re: making / receiving calls

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Thanks Neil the power on/off worked .

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Message 5 of 5

Re: making / receiving calls

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Hi @foxy0161 Ah good, I'm glad that worked.

Thanks

Neil

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