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imjolly
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Re: samsung galaxy A51 not worked since software update
do you have original box as it should be there
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rbz5416
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Re: samsung galaxy A51 not worked since software update
Dual SIM phones have two IMEIs so make sure you've submitted the one for SIM 1. Or maybe it thinks the warranty has expired.
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reboot1
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Re: samsung galaxy A51 not worked since software update
still looking for box
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rbz5416
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Re: samsung galaxy A51 not worked since software update
Some have the IMEI on a sticker on the back of the phone. Could be there if the phone is in a case.
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reboot1
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Re: samsung galaxy A51 not worked since software update
found it still gonna cost me £20 to send it, thanks for your help
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rbz5416
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Re: samsung galaxy A51 not worked since software update
What's the £20 for, is it out of warranty? hat Samsung page I linked to talks of numerous options including mobile repair & courier pickup.
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reboot1
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Re: samsung galaxy A51 not worked since software update
as far as i can make out its for collection and delivery as when i 1st had phone it was on a 24 month contract and it expires on 1st feb 2023
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