<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
You can normally upgrade free of charge within the last 3 months of your contract @chloearonx , BT should send you a text message. You may be able to upgrade now subject to an early upgrade fee, give them a ring.
