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Message 1 of 3

NetFlix Basic

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So I have NetFlix Basic included as apart of my TV package and I received an email to say as NetFlix were retiring this subscription level then I would be automatically updated to NetFlix Standard with Ads on the 28th October.

The date has now passed and I'm still on NetFlix Basic so is this being delayed or will it update on my next monthly subscription billing period?

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Message 2 of 3

Re: NetFlix Basic

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@chamber_boy  Don't know about the billing side but i believe Netflix did inform some subscribers today (29th) that they had changed plans.

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Message 3 of 3

Re: NetFlix Basic

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So I received an email from NetFlix late yesterday evening saying that my subscription is now updated to Standard with Ads so it seems there was a slight delay of a day plus to the change.

 

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