T4000 won't update to latest software

[dac]

Hi,

I just bought an old DTR-T4000 on ebay just for watching freeview, but it is on really old software (Manufacture version: 26.40.0, Component: 3.0.47) and I can't get it to update to the latest version.

If I go to Settings/Software Update it says "You currently have the latest YouView software installed. Software up-to-date".

I think I've tried all the maintenance mode options. Internet/USB Recovery wouldn't even start. (It wouldn't start on my T2100 either, but Software Update worked on that, so I know my network connection is OK).

Any ideas?

Thanks,

Damon

[dac]

I meant to add that I've tried different hard disks, so that isn't the problem.

[TimCurtis]

@dac 

From what I remember that's the old list version before they ruined it by modernising the interface.

I suspect that all the update links have since changed so the links on your box go nowhere now so I reckon you're stuck on that version.

Some years ago I had a list of all the links used and tried blocking updates with my router but I missed blocking 1 update and then my blocking failed after that suggesting a change to the links and with the demise of Youview support there's really nobody to turn to.

[dac]

That would be a shame. I prefer most of the new interface and my other boxes use it.

I don't think they provide files for a USB update. That would be handy.

Thanks anyway.

[TimCurtis]

@DarrenDev 

Hi Darren

Any chance you could help out here?

[DarrenDev · Accepted solution]

Unfortunately this isn't my area of expertise, and trying to find an expert on legacy and unsupported hardware is difficult.  I did check our logs, and can't see any firmware upgrade requests from your IP address @dac 

Trying to convince someone to spend time investigating this issue for a non-customer on a non-BT broadband line is impossible.

The only thing I would suggest is finding a friend on BT or EE broadband and testing from there.

[TimCurtis]

@dac 

I seem to recall that once the GUI was updated there were lots of other updates that if not applied would make recording via the guide somewhat difficult. I might be wrong about this as it was a long time ago & memory is not what it once was.

However , if you want just to just use it to view Freeview then I think you'll be OK

[dac]

I've recorded a few things already and it has been OK. Fingers crossed!

I tried all the reset options again and still no luck. I'm pretty sure the network connection is OK as the "Discover" menu stuff all works if the cable is connected.

I'll just stick it in my second bedroom.