BT Cable Damaged my building

[Downie]

Hi

bit of an odd one, i have a BT cable fixed to my building with a metal plate and screws.

During the last storm the pressure on the cable has started to pull the lintel out from the window of the building.

I have tried to contact BT but no one can help or has any suggestions on who to speak to, can anyone help?

[imjolly]

Does the cable supply you with phone and or broadband?

The cable is not the property of BT RETAIL. It may be the property of openreach

[Addy]

You can report it here https://www.openreach.com/help-and-support/damage-health-and-safety.

Scroll down the page to the section

For any damage to your property caused by Openreach

Hope this helps.

[Downie]

perfect thanks

[Downie]

great thank you