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Message 1 of 13

BT Shop / EE Store website down / being killed off?

Hi. As an ex BT employee I've always supported the BT shop (great alternative to Amazon!). 
However, since the change to EE branding I seem to have frequent problems accessing the site (now store.ee.co.uk). 
Today it seems to be totally offline. 
Is the BT shop being killed off? 
If so, I think that would be as pity and a big mistake, I think the BT/EE shop is an asset which should be promoted not downgraded. 

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12 REPLIES 12
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Message 2 of 13

Re: BT Shop / EE Store website down / being killed off?

It's working fine from where I am

707 Views
Message 3 of 13

Re: BT Shop / EE Store website down / being killed off?

Hi @tyke,

I've checked that site and it's working okay for me. If you haven't already tried, try clearing your cookies and cache.

Thanks,

Paddy

708 Views
Message 4 of 13

Re: BT Shop / EE Store website down / being killed off?

Weird. Still goes nowhere at my end. No problem with other sites. 

https://store.ee.co.uk/ yes? 

704 Views
Message 5 of 13

Re: BT Shop / EE Store website down / being killed off?

Just cleared cache and cookies, no change.

Using Chrome, but same in Edge. 

703 Views
Message 6 of 13

Re: BT Shop / EE Store website down / being killed off?

Hi @tyke,

Yep that's the URL I'm using. I've checked on both my mobile and broadband connection and I can reach that site okay on both.

Thanks,

Paddy

698 Views
Message 7 of 13

Re: BT Shop / EE Store website down / being killed off?

Curiouser and curiouser... just tried it on my phone, also no response ("this site cannot be reached"). And I'm on a PLusNet (aka BT aka EE) connection ! 

682 Views
Message 8 of 13

Re: BT Shop / EE Store website down / being killed off?

£$^£$^%$%!!!! 
Been trying all morning. And just now, it started working on both laptop and phone. 
Ah well... 

681 Views
Message 9 of 13

Re: BT Shop / EE Store website down / being killed off?

Works for me using BT broadband and EE 5G mobile network.

670 Views
Message 10 of 13

Re: BT Shop / EE Store website down / being killed off?

Must have been an error somewhere in the route between your internet connection and the EE store server.

Sometimes I notice that I can not access sites that others have no trouble getting to. The internet is one inconsistent beast lol.