I have notified the moderators of the forum about your problem. Once they have read this they may be able to help by asking the appropriate department to look out for your email.
They are very busy at present so it can take up to 24 hours for them to contact you. They will do this by posting on this thread.
Thank you very much sir.
Hi @JJsHomeFurniture I'll send you a private message so you can get in touch with the moderation team and we'll chase this up for you.
Thanks
Neil
Hi, @JJsHomeFurniture I've had a response back to say the categorisation team picked up your emails yesterday. They've changed the filters to fix this so the block should no longer be in place.
Thanks
Neil
Neil, you're a legend. That's sorted it. I can't say how happy I am. Thank you so much.
Thanks to everyone that reached out to support.