After ordering BT FFB I received a text message from BT followed by a link to a video on Vimeo which will take me through the process of what happens on installation day. You have not rated the video on Vimeo, therefore, I cannot watch it without joining Vimeo. I have no intention of joining Vimeo.
Please add a rating to your video -> https://vimeo.com/384494767 so that any age group can watch it and, therefore, no-one is forced to join Vimeo just to see it.