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Devon_Dave
Distinguished Guru
276 Views
Message 1 of 4

Promlems using the community

Hi all

Having a few problems using the community. I keep getting various pop up's

Tried logging out but even that returns an error.

See attached pop ups I keep getting. 

Screenshot_20220121-164647.jpg

Screenshot_20220121-164806.jpg

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
271 Views
Message 2 of 4

Re: Promlems using the community

Its an issue with too many cookies being stored against the forum.

You need to delete any cookies stored against community.bt.com  and possibly bt.com as well.

https://community.bt.com/t5/Announcements-Guides-Community/Request-Entity-Too-Large-error-when-signi...

 

 

DavidM
Moderator
Moderator
249 Views
Message 3 of 4

Re: Promlems using the community

Hi @Devon_Dave and thanks for posting.

Did @Keith_Beddoe advice solve this for you?

Cheers

David

Devon_Dave
Distinguished Guru
234 Views
Message 4 of 4

Re: Promlems using the community

Yep, all seems sorted. 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.