Cancel broadband and keepn landline

[iniltous]

So are you genuinely getting rid of broadband completely or simply taking broadband from a different supplier , but want BT to keep delivering a phone service rather than taking a phone service from the new broadband supplier ?
Given most people who have had broadband couldn’t now do without it ( that’s clearly different to those that have never had broadband but do have a phone service ) how come you can do without broadband ? , that’s if you claim to be getting rid of broadband completely and are not simply taking broadband from someone other than BT

[chrisjp]

But you haven't explained why you want to cancel broadband but keep the phone service, given that it'll only save you a few pence per month.
Without that information, us fellow customers (you're not talking to BT) cannot engage with you.

[garybs29]

@Loobylu28 Important question as well, which supplier you thinking of moving broadband too? Would need to be a non openreach supplier to keep DV only with BT

[pddco]

Can someone help in my understanding here… Digital Voice (DV) BT’s version of a VoIP service. Which, I’m not mistaken, has all the features of the outgoing PSTN service. So the experience is the same as the Plain Old Telephone Service ( POTS) we’ve grown up with. 

When other companies offer Broadband and Voice services are they offering a ( rebadged?) BT DV service or is it something different? If you see what I mean…. 

[WSH]

It will be their own implementation of VoIP.  For example, Sky Talk.

Edit: I've just checked with the Sky forum.  Talk doesn't work on third-party equipment, the same as DV.  It sounds as though they are both unique implementations of the more general VoIP.

[Loobylu28]

Getting rid of it completely. 

[iniltous]

Getting rid completely in that no other broadband will exist at the address , or that an Openreach based broadband won’t exist but another network providers broadband will , which is it ?.

If no broadband at all from any provider, then your route to standalone telephony is cancel broadband and phone with BT , then (once both are ceased) reorder standalone telephony, the price is 70p cheaper than the cheapest broadband and phone deal BT offer , if you can establish that no broadband from any provider will be used at the address then you may qualify for a discount on the £31.20 price as a telephone only customer without any broadband at all from any source .

Given your previous posts it clear you use broadband extensively , so presumably this requirement to be a phone only customer to be credible must be for but a friend or relative not yourself.

Seemingly there isn’t a downgrade path that doesn’t result in a period of time without any service otherwise the attempts so far wouldn’t have been  cancelled , in short you can’t just remove broadband to leave telephony as broadband is the primary service and by default removing broadband also removes anything service that is delivered ‘on top’ , you need effectively to order a standalone telephony service ,which in all likelihood means clearing any existing services over Openreach to the address first .