Contacting BT

[DamianSlee]

Is the BT messaging service not working on the BT app?

[RobbieMac]

Welcome to the BT Community and thank you for your post @DamianSlee

Sorry for the problems you're having messaging us using the app.  I can get this reported.  In the meantime; can you confirm what problems you're having or what you'd like to chat about please?

You can also message us here:  Contact us - account and billing

Thanks,

Robbie

[DamianSlee]

Hi

Thank you - I'm still unable to use the app messaging and I have the same problem this morning. 

I was assured by Leia, one of your reps, last week that I would receive a call this morning first thing from her colleague. 

I have been waiting since 8am and am unable to do anything today until BT gets in touch. Could you possibly get someone to give me a ring about getting my installation carried out?

[NeilO]

@DamianSlee I'm sorry about that, I'll send you a private message so you can get in touch with your details.

Thanks

Neil