Oh, how I would like to speak to a Dan. Since I cancelled (hopefully) my DV/Full Fibre upgrade I did not ask for, no one has managed to sort out my 'Open Orders' showing Open Cancellation entry and Auto Cease Order entries. I have spoken to about five different agents/advisers and the last one said she'd phone back or text/email me once my questions had been answered . Of course I have heard nothing and my 'Track Orders has not altered one iota. Total shambles. NB, I have not had the courage to check today whether anything has changed - I suspect not.
Anyway, lucky you for getting a Dan to deal with your problems.
