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Message 1 of 13

How to delete my account

Sorry if this is the wrong board  I want to delete an old account  I don't use any products from BT and am with other providers. I can't seem to find a way to close my account and delete my details  

12 REPLIES 12
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Message 2 of 13

Re: How to delete my account

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Message 3 of 13

Re: How to delete my account

this is a customer help customer forum and post does not go to BT.  you can phone CS 03301234150 and they should be able to help



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Message 4 of 13

Re: How to delete my account

Thanks  you don't know an online way to contact them do you? And i would like to dm an admin to delete my community account after I've resolved this and can't see an option to do that either 

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Message 5 of 13

Re: How to delete my account

Re the forum account read my post!

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Message 6 of 13

Re: How to delete my account

Yes thank you I did read that but I'm given no option to message anyone when I click on their profile which is why I asked

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Message 7 of 13

Re: How to delete my account

If you have just signed up to the forum there may be a delay before you can message anybody.

When you do get the option you just need to click on their user name and that should open the profile page of the person and the option to message them is on the right and side.

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Message 8 of 13

Re: How to delete my account

Thank you  that must be it as I can't give a thumbs up to any reply either yet

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Message 9 of 13

Re: How to delete my account


@Dermot38 wrote:

Thank you  that must be it as I can't give a thumbs up to any reply either yet


This section of the forum does not have a kudos option.

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Message 10 of 13

Re: How to delete my account

@Dermot38 

the forum mods do not have account access so would direct you to phone CS



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