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Message 1 of 6

How to provide positive feedback on Customer Service Employee

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Hello,

I've seen other people ask, but there seems to be no obvious place to leave positive feedback for call centre employees. Is anybody able to take my details for the brilliant call I just had?

 

Thank you.

5 REPLIES 5
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Message 2 of 6

Re: How to provide positive feedback on Customer Service Employee

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@jellyelbows 

I have asked a moderator to assist.

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Message 3 of 6

Re: How to provide positive feedback on Customer Service Employee

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@jellyelbows I'll send you a private message

Thanks

Neil

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Message 4 of 6

Re: How to provide positive feedback on Customer Service Employee

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Thanks for sending that over @jellyelbows . I've passed your comments to Cassia.

Cheers

David

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Message 5 of 6

Re: How to provide positive feedback on Customer Service Employee

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I too had fantastic service yesterday from @StuartH and think it's only right to make it known. We're all quick to comment when the service is bad, however it is more important to highlight when the service is great, and Stuart went above and beyond in the assistance he gave me.  If you could pass this on to management etc it would be much appreciated.

Well done team 🙂

Regards,

Brian

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Message 6 of 6

Re: How to provide positive feedback on Customer Service Employee

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Hi @brisycom

Thank you for posting back.

It's really pleasing to read your comments about my colleague Stuart.  We're all part of the same team so I'll send the feedback through to our team leader to recognise Stuart for a job well done 🙂

Thanks again for the awesome comments!

All the best,

Robbie