cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
613 Views
Message 1 of 6

How to provide positive feedback on Customer Service Employee

Go to solution

Hello,

I've seen other people ask, but there seems to be no obvious place to leave positive feedback for call centre employees. Is anybody able to take my details for the brilliant call I just had?

 

Thank you.

5 REPLIES 5
602 Views
Message 2 of 6

Re: How to provide positive feedback on Customer Service Employee

Go to solution

@jellyelbows 

I have asked a moderator to assist.

593 Views
Message 3 of 6

Re: How to provide positive feedback on Customer Service Employee

Go to solution

@jellyelbows I'll send you a private message

Thanks

Neil

563 Views
Message 4 of 6

Re: How to provide positive feedback on Customer Service Employee

Go to solution

Thanks for sending that over @jellyelbows . I've passed your comments to Cassia.

Cheers

David

537 Views
Message 5 of 6

Re: How to provide positive feedback on Customer Service Employee

Go to solution

I too had fantastic service yesterday from @StuartH and think it's only right to make it known. We're all quick to comment when the service is bad, however it is more important to highlight when the service is great, and Stuart went above and beyond in the assistance he gave me.  If you could pass this on to management etc it would be much appreciated.

Well done team 🙂

Regards,

Brian

521 Views
Message 6 of 6

Re: How to provide positive feedback on Customer Service Employee

Go to solution

Hi @brisycom

Thank you for posting back.

It's really pleasing to read your comments about my colleague Stuart.  We're all part of the same team so I'll send the feedback through to our team leader to recognise Stuart for a job well done 🙂

Thanks again for the awesome comments!

All the best,

Robbie