cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
769 Views
Message 1 of 4

How to provide positive feedback on Customer Service Employee

Hi,

I'm a new BT client awaiting service to be installed. A BT Customer Service Employee has been extremely helpful, clear and has done what he has promised to do and when... which is a breathe of fresh air in comparison to Customer Services experience with my previous ISP. I would like to pass on my feedback to his manager.

Best regards,

Vera 

3 REPLIES 3
766 Views
Message 2 of 4

Re: How to provide positive feedback on Customer Service Employee

@VeraBatista 

I will ask a moderator to reply. I assume you are a BT Residential Customer and not a BT Business Customer?

 

747 Views
Message 3 of 4

Re: How to provide positive feedback on Customer Service Employee

Yes, I'm a new (residential) Broadband client.
738 Views
Message 4 of 4

Re: How to provide positive feedback on Customer Service Employee

Hi @VeraBatista,

Thank you so much for posting about your positive experience.

I have sent you a private message so that you can reply back to me. We'll be able to pass on any feedback that you would like.

Thanks
DanielS