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161,201 Views
Message 1 of 6

My BT login

I have not been able to log in on My BT for a few weeks on my PC but I can on my mobile can someone help me with why I am having issues please?

5 REPLIES 5
161,198 Views
Message 2 of 6

Re: My BT login

Hi @BEERLING1970 and welcome back.

Good to see you again. Are you seeing any error messages? Have you tried changing passwords? Can you post a screen grab of what you're seeing?

Cheers

David

161,185 Views
Message 3 of 6

Re: My BT login

No, it doesn't matter what you click on either I have tried to click on the forgotten password and create account and does nothing at all.

161,177 Views
Message 4 of 6

Re: My BT login

Thanks for checking that @BEERLING1970 

Please get in touch with our guides at Contact BT | Call us or chat online | BT Help or give us a call on 0330 1234 150 so we can take a look at this for you.

Cheers

David

161,176 Views
Message 5 of 6

Re: My BT login

445379570_1455601698651937_5916680595053502361_n.jpgbeerling.jpg

161,171 Views
Message 6 of 6

Re: My BT login

It does nothing no matter what you click