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Message 1 of 14

'Request Entity Too Large' error when signing in

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Just got this error again while trying to use the forum.    See screen grab below using Chrome

There is a solution:  clear all cookies associated with BT but I suggest many users won't be aware of that and those that do might not be aware how to selectively clear cookies by site

So some sort of design fault is there with how BT are using cookies and that's the problem that needs to be fixed please

 

request entity too large.png

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Message 2 of 14

Re: 'Request Entity Too Large' error when signing in

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I have seen this issue as well, with Google Chrome. Clearing cookies fixes it. 

There are 77 cookies, just for this forum, another 49 from bt.com.

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Message 3 of 14

Re: 'Request Entity Too Large' error when signing in

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Hi guys,

Thanks for highlighting. 

Sorry you're seeing this issue.  I'll be sure to get this reported.

Cheers,

Robbie

 

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Message 4 of 14

Re: 'Request Entity Too Large' error when signing in

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I used to have this problem quite a bit. Now I just clear the cookies on exit.

Why do they want to set so many -- they are no use to me!

Richard

 

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Message 5 of 14

Re: 'Request Entity Too Large' error when signing in

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There seems to be a cookie set for every thread you visit. That shows when you look at the actual cookie content and the url it contains.

Lots of btVisorga cookies.

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Message 6 of 14

Re: 'Request Entity Too Large' error when signing in

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@RobbieMacwrote:

Hi guys,

Thanks for highlighting. 

Sorry you're seeing this issue.  I'll be sure to get this reported.

Cheers,

Robbie

 


Well if you reported it they did nothing as the fault is still there

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Message 7 of 14

Re: 'Request Entity Too Large' error when signing in

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I had the error last week. 

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Message 8 of 14

Re: 'Request Entity Too Large' error when signing in

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Problem is still present today

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Message 9 of 14

Re: 'Request Entity Too Large' error when signing in

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Clearing the community.bt.com cookies is the only cure.

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Message 10 of 14

Re: 'Request Entity Too Large' error when signing in

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Not for Khoros to fix this poor programming? 

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