1 year free gamepass ran out early after 3 months

[Voden1]

Can anyone help me with this? I am supposed to have it until the 4th of  July 2023 but it ran out 2 days ago. I have been in contact with BT who have been no help at all.

[NeilO]

Hi @Voden1 That's not good, I'm sorry to see you're having problems with your game pass. I'll send you a private message in a moment so you can send your details over to the moderation team.

Thanks

Neil

[DavidM · Accepted solution]

Hi @Voden1 ,

Thanks for letting me know we got this sorted. Please post back if you have any other problems and we'll be happy to help.

Cheers

David

[Voden1]

Thanks for this, glad to have it back for Darktide at the end of the month!

John

[Voden1]

Hi Neil, this has ran out again.

Thanks, John

[JohnC2]

Hi @Voden1, sorry that this has happened again. 

I've sent you a Private Message so you can get in touch with us and we'll be happy to help you get this fixed.

Cheers

John

[StuartH]

Hi @Voden1 

Thanks for your private message.

Happy to have been able to get this resolved for you with the Xbox team.

Cheers

Stuart

[Voden1]

Thanks again Stuart!

John