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Message 1 of 8

1 year free gamepass ran out early after 3 months

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Can anyone help me with this? I am supposed to have it until the 4th of  July 2023 but it ran out 2 days ago. I have been in contact with BT who have been no help at all.

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Message 2 of 8

Re: 1 year free gamepass ran out early after 3 months

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Hi @Voden1 That's not good, I'm sorry to see you're having problems with your game pass. I'll send you a private message in a moment so you can send your details over to the moderation team.

Thanks

Neil

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Message 3 of 8

Re: 1 year free gamepass ran out early after 3 months

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Hi @Voden1 ,

Thanks for letting me know we got this sorted. Please post back if you have any other problems and we'll be happy to help.

Cheers

David

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Message 4 of 8

Re: 1 year free gamepass ran out early after 3 months

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Thanks for this, glad to have it back for Darktide at the end of the month!

John

 

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Message 5 of 8

Re: 1 year free gamepass ran out early after 3 months

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Hi Neil, this has ran out again.

Thanks, John
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Message 6 of 8

Re: 1 year free gamepass ran out early after 3 months

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Hi @Voden1, sorry that this has happened again. 

I've sent you a Private Message so you can get in touch with us and we'll be happy to help you get this fixed.

Cheers

John

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Message 7 of 8

Re: 1 year free gamepass ran out early after 3 months

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Hi @Voden1 

Thanks for your private message.

Happy to have been able to get this resolved for you with the Xbox team.

Cheers

Stuart

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Message 8 of 8

Re: 1 year free gamepass ran out early after 3 months

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Thanks again Stuart!

John
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