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Message 1 of 3

12 months game pass

Hi there, yesterday I got my full fibre 900 package installed from BT, my order says it’s complete on the BT app however I haven’t received an email yet regarding the 12 months of ultimate game pass for free which was included in the fibre 900 package, is there a time limit on that I need to wait for this email? Can someone give me advice on this please thankyou 

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Message 2 of 3

Re: 12 months game pass

there are many other post on forum like yours using search

have you paid your first bill after upgrade?  if not need to wait until paid

you also need to access MYBT to find offer using web browser



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Re: 12 months game pass

Okay that makes sense thanks a lot, also my bill isn’t due till start of next month. However thanks for replying to my enquiry 

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