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£50 Reward Card signup bonus

Hi

I signed up for BT Broadband and received a £50 digital reward card signup bonus.

I've received multiple emails and texts with a link to claim the reward, but when I click it, it just takes me to the My BT homepage.

I've called BT customer services and they told me to call BT Reward Card Service team on 03448791068.

I rang them and they said they can't do anything with unclaimed rewards and told me to call BT customer services.

Can anyone help?

Thanks

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